Inspect both the cable and port to ensure they are clean and undamaged.
Determine if ring solar panel is working.
If the sound improves you may want to add a chime pro to your setup to improve connectivity.
Check the following items.
If it does try to unplug the solar charger or panel from the ring device.
I have the ring stick up cam battery and have attached the solar panel and i don t see any way to check if it is actually working.
If the sound does not improve try holding the setup button down for twenty seconds and testing again.
Check each device if it shows the same message.
Ok guys i had called ring and before they told me i figured it out.
The volt reading on your multi meter should be close to or just under 60 volts.
We have had lots of sun lately so i don t understand and wonder if the panel is even working.
Touch the multi meter s red positive lead to your solar panel s positive wire.
The spotlight cam solar panel is specifically configured to work with spotlight cam and stick up cam battery.
Bring your stick up cam near your router and trigger an event.
Then reconnect it to the device and check if you will still get the same message.
I just got a notice my battery is low in the camera.
If it s not there is a problem with your solar panel output.